Northern Health COVID-19 information

Terraceview Lodge

Address

4707 Kerby Avenue
Terrace BC V8G 2W2
Canada

Phone

Access

Access to long-term care is through a Home Health assessment. For more information on subsidized long-term care, contact the Home Health office nearest you.

Operator

Northern Health

Website

This facility does not have a website.

Building description

Terraceview lodge (TVL) is a 99 bed Long-term care Facility with 4 care communities: Lakelse, Copper, Skeena and Nass. The facility is comprised of 90 long-term care beds, 3 hospice palliative care beds, and 6 short stay beds available for respite and convalescence stays.

Building amenities

Rehabilitation services, Recreational Therapy, Food and Nutrition services, and Housekeeping services provided.  Hairdressing and barber services are available on site for a fee determined by the service provider. A dental room is available.

Cable and phone services are available and are the responsibility of resident and/or their family.

Language, culture or religious affiliation

Persons living in a long-term care home are offered spiritual support through various religious and spiritual groups. Spiritual care may be provided through group meetings, one –to-one visits, sermons and music & song.

English, honouring diversity.

Philosophy of care

The Residents’ Bill of Rights serves as the foundation for all aspects of our care and operations. Northern Health and each of our staff members are committed to protecting individuals’ rights. As a team, we recognize that every resident is entitled to individualized, quality person-centered care.

Bulkley Lodge has provided Long-term care to the Bulkley Valley since 1978. We follow specific standards to ensure our Residents are cared for appropriately and safely.

Accreditation status

Northern Health is accredited until 2022. Accreditation is an external peer review process to assess and improve the services healthcare organizations provide their patients and clients based on standards of excellence set by Accreditation Canada.

Type of accommodation

There are 99 publicly subsidized beds (90 single occupancy long-term care beds, 6 short stay beds available for respite or convalescence stays and 3 hospice palliative care beds.)

Cost

Residents pay 80% of their after tax income, with minimum and maximum rates set by the Ministry of Health Services. This rate covers the standard benefits provided by all long-term care homes. These costs are available on request or in the Long Term Care Home Resident and Family Handbook.

There are typical additional costs not covered by the daily rate.

Personal belongings and furniture

Each room contains a hospital bed, a closet or wardrobe, a bedside table and chair, and an en suite bathroom. Residents are encouraged to personalize their room by decorating it with pictures and things of importance.

Special recreational opportunities

Terraceview Lodge provides Recreational Therapy Services on a daily basis. Pastoral and Spiritual Services are also available to residents.

Motorized scooter policy

All power mobility equipment, including scooters and power wheelchairs, is assessed on an individual basis. The equipment is inspected on admission and a resident may be required to pass a power mobility driving test.

Basic, non-customized wheelchairs are provided. Walkers, canes, and any specialized or customized equipment are not provided therefore the cost is the responsibility of the resident.

Pet policy

NH has a pet visitation policy. Pets may visit as long as immunizations are up to date, pet is well mannered, on a leash in common areas and family is responsible for cleaning up after pet.

Smoking policy

All Northern Health facilities are smoke free. Residents are asked to smoke outside the facility in designated areas.

Safety/security features

Comfort and safety is extremely important. We have secure doors with alarms, as needed to protect our residents.

Visitor information

Families and loved ones are partners in care and are encouraged to visit and participate in many of the day-to-day activities. The main doors lock a 9:30 pm; a doorbell is located to the right of the main entrance should visitors require access to the building after 9:30 pm.

Parking (resident/visitor)

Ample visitor parking is located adjacent to the main entrances.

Neighbourhood/community amenities

Terraceview Lodge is located on ‘the bench’ with a view overlooking the city.