The Virtual Clinic will focus on providing timely care for patients in the Northern Health region who do not have a primary care provider, particularly those in rural and remote areas with chronic or complex care needs. It is supported by a compassionate team of health care professionals including doctors, nurse practitioners, nurses, mental health clinicians, a social worker, and a physiotherapist.
If you have a primary care provider, the clinic will help connect you to the most appropriate resource, whether that be your own primary care provider, a Virtual Clinic nurse or other health care professional, a local pharmacy, walk-in clinic, urgent and primary care centre in your community, or other virtual clinic options. Service eligibility for patients with a primary care provider.
Connect with the Virtual Clinic 10:00 am - 10:00 pm PST 7 days a week
- Press 1: To book an appointment with a doctor or nurse practitioner
- Press 2: For mental health or substance use support
- Press 3: If you are calling from a providers office, primary care team, or pharmacy.
Patients attached to a family doctor or Nurse Practitioner (NP) can still call the Northern Health Virtual Clinic for:
- Pregnancy support: NHVC will continue to assist patients seeking support/referrals for terminations of pregnancy.
- Care coordination: NHVC nursing and allied health stream will continue to support care coordination for patients who call into the NHVC.
- Substance use support: NHVC Substance Use Clinic will support and connect patients to a family provider, if they are not receiving substance use support prescribing elsewhere.
- Preparing for your appointment
- Follow-up after your appointment
- Services and forms
- Reasons to call the Virtual Clinic
- NH Virtual Substance Use Clinic (NHVSUC)
- Contact details
What if I need health care services right away?
In an emergency, go to the emergency department or call 9-1-1 (or local emergency services in your community) or call 8-1-1 (About 8-1-1).