Community Programs

Atlin Health Centre
164 3rd St.
Atlin, BC V0W 1A0
Phone: 250-651-7677
Fax: 250-651-7687
After Hours (Nurse) or Emergency Line: 250-651-7677
Ambulance services are also available: 250-651-7700
RCMP: 250-651-7511

Big Water Society
Operates out of the Teen Centre
Atlin, BC
Phone/Fax: 250-651-2460
Email: bigwater@bigwatersociety.org

Alcohol counselling is available at TRTFN  Health Building.
Phone: 250-641-7935

The Mental Health & Substance Use community programs offer services that include a combination of functions with Interprofessional teams, as well as some specialty services, i.e. Developmental Disabilities Mental Health (DDMH), Acquired Brain Injury (ABI), etc. Youth addictions counselling and referral, elderly services counselling, early psychosis, eating disorders, vocational and recreation rehabilitation is also available at most community programs.

Community programs provide assessment, treatment and referrals for adults.

Services include:

• Intake
• Crisis Response Short Term Counselling (individual, family, group)
• Longer term case management
• Withdrawal management
• Provides Life Skills support for activities of daily living
• Medication management
• Psycho-educational groups
• Education
• Our community has a Safe House.

Community Program

741 Centre Street
PO Box 7500
Burns Lake, BC V0J 1E0
Phone: 250-692-2412
Fax: 250-692-2451
Hours of operation: Monday - Friday: 8:30 am – 4:30 pm

The Mental Health & Substance Use community programs offer services that include a combination of functions with Interprofessional teams, as well as some specialty services, i.e. Developmental Disabilities Mental Health (DDMH), Acquired Brain Injury (ABI), etc. Youth addictions counselling and referral, elderly services counselling, early psychosis, eating disorders, vocational and recreation rehabilitation is also available at most community programs.

Community programs provide assessment, treatment and referrals for adults.

Services include:

• Intake
• Crisis Response
• Short Term Counselling (individual, family, group)
• Longer Term Case Management
• Provides Life Skills support for activities of daily living
• Medication management
• Psycho-educational groups
• Education
• Psychiatric consultation

Community Program

PO Box 148
5125 – 50th Street SW (across from Post Office)
Chetwynd, BC V0C 1J0
Phone: 250-788-7300
Fax: 250-788-9877
After Hours or Emergency Line: 1-888-562-1214
Hours of operation: Monday - Friday: 8:30 am - 4:30 pm

The Mental Health & Substance Use community programs offer services that include a combination of functions with Interprofessional teams, as well as some specialty services, i.e. Developmental Disabilities Mental Health (DDMH), Acquired Brain Injury (ABI), etc. Youth addictions counselling and referral, elderly services counselling, early psychosis, eating disorders, vocational and recreation rehabilitation is also available at most community programs.

Community programs provide assessment, treatment and referrals for adults.

Services include:

• Intake
• Crisis Response
• Short Term Counselling (individual, family, group)
• Longer Term Case Management
• Provides Life Skills support for activities of daily living
• Medication management
• Psycho-educational groups
• Education
• Psychiatric consultation

Community Program

1001 - 110th Avenue
Dawson Creek, BC V1G 4X3
Phone: 250-719-6525
Toll free: 1-888-592-2711
Fax: 250-719-6540
After Hours or Emergency Line: 1-888-562-1214
Hours of operation: Monday - Friday: 8:30 am - 4:30 pm

The Mental Health & Substance Use community programs offer services that include a combination of functions with Interprofessional teams, as well as some specialty services, i.e. Developmental Disabilities Mental Health (DDMH), Acquired Brain Injury (ABI), etc. Youth addictions counselling and referral, elderly services counselling, early psychosis, eating disorders, vocational and recreation rehabilitation is also available at most community programs.

Community programs provide assessment, treatment and referrals for adults.

Services include:

• Intake
• Crisis Response
• Short Term Counselling (individual, family, group)
• Longer Term Case Management
• Provides Life Skills support for activities of daily living
• Medication management
• Psycho-educational groups
• Education
• Psychiatric consultation
• Our youth program offers Adventure Based Learning (experiential learning) in the schools (groups and individuals), youth camps, drug prevention presentations in middle and high schools.

Inpatient and Intensive Services

Dawson Creek and District Hospital
11100 13th St.
Dawson Creek, BC V1G 3W8
Phone: 250-784-7369

Adult Psychiatric Inpatient Units are designated psychiatric facilities which are able to provide care to people certified under the Provincial Mental Health Act. The units offer an interprofessional team approach to care, and liaise with community services to ensure continuity of care when patients are discharge to the community.

• Dawson Creek: 15 beds
• Regional Program
• Age group: 19+ (will admit youth if necessary)
• Services the NE Region, resources to outlines areas
• Provides crisis stabilization, assessment, consultation and brief treatment and discharge planning
• Group work focused on Psycho-Social Rehab model
• Provides services for all psychiatric diagnosis including concurrent with Addictions
• Provides  the gateway for Provincial Tertiary Services
• Admission: via emergency dept, Mental Health and Addiction community services or Physicians

Tertiary Care Program Dawson Creek

1001 - 110th Avenue
Dawson Creek, BC V1G 4X3
Phone: 250-719-6525
Toll free: 1-888-592-2711
Fax: 250-719-6540
After Hours or Emergency Line: 1-888-562-1214

Services are targeted to complex clients in the greatest need of assertive services. Clients with severe and persistent mental illnesses that seriously impair their functioning in community living (with priority given to people with schizophrenia or other psychotic disorders).

• Clients who may benefit from a coordinated treatment approach that includes those with significant functional impairments as demonstrated by inability to consistently perform the range of activities of daily living for basic adult functioning in the community, inability to consistently maintain a safe living situation or inability to maintain consistent employment at a self-sustaining level.
• Clients with severe and persistent mental illness who make high use of general hospital psychiatric services and/or emergency services.

The service delivery model is client centered, recovery-oriented and provided by a group of interprofessional mental health staff. The team is mobile, delivers outreach services in community locations and operates 7 days a week, 10 hours per day.

Community Program

Stikine Health Centre
Bag 2000
7171 Hwy 37
Dease Lake, BC V0C 1L0
Phone: 250-771-4444
Fax: 250-771-5026

The Mental Health & Substance Use community programs offer services that include a combination of functions with interprofessional teams. Community programs provide assessment, treatment and referrals for adults with mental health and/or substance use problems.

Community programs provide assessment, treatment and referrals for adults.

Services include:

• Intake
• Crisis Response Short Term Counselling (individual, family, group)
• Longer Term Case Management
• Withdrawal management
• Provides Life Skills support for activities of daily living
• Medication management
• Psycho-educational groups
• Education

Community Program

Fort Nelson Health Unit
Bag 1000
5217 Airport Drive
Fort Nelson, BC V0C 1R0
Phone: 250-774-7092
Fax: 250-774-7096
Hours of operation: Monday - Friday: 8:30 am - 4:30 pm

The Mental Health & Substance Use community programs offer services that include a combination of functions with Interprofessional teams, as well as some specialty services, i.e. Developmental Disabilities Mental Health (DDMH), Acquired Brain Injury (ABI), etc. Youth addictions counselling and referral, elderly services counselling, early psychosis, eating disorders, vocational and recreation rehabilitation is also available at most community programs.

Community programs provide assessment, treatment and referrals for adults.

Services include:

• Intake
• Crisis Response
• Short Term Counselling (individual, family, group)
• Longer Term Case Management
• Provides Life Skills support for activities of daily living
• Medication management
• Psycho-educational groups
• Education
• Psychiatric consultation

Community Program

PO Box 217
140 Stuart Drive West
Fort St. James, BC V0J 1P0
Phone: 250-996-8411
Fax: 250-996-8255
Hours of operation: Monday - Friday: 8:30 am – 4:30 pm

The Mental Health & Substance Use community programs offer services that include a combination of functions with Interprofessional teams, as well as some specialty services, i.e. Developmental Disabilities Mental Health (DDMH), Acquired Brain Injury (ABI), etc. Youth addictions counselling and referral, elderly services counselling, early psychosis, eating disorders, vocational and recreation rehabilitation is also available at most community programs.

Community programs provide assessment, treatment and referrals for adults.

Services include:

• Intake
• Crisis Response
• Short Term Counselling (individual, family, group)
• Longer Term Case Management
• Provides Life Skills support for activities of daily living
• Medication management
• Psycho-educational groups
• Education
• Psychiatric consultation

Community Program

#300 - 9900 100th Avenue
Fort St John, BC V1J 5S7
Phone: 250-263-6080
Fax: 250-262-5313 or 250-263-6012
After Hours or Emergency Line: Hospital: 250-262-5200
Crisis Line: 1-888-562-1214

Hours of operation: Monday - Friday: 8:30 am – 4:30 pm

The Mental Health & Substance Use community programs offer services that include a combination of functions with Interprofessional teams, as well as some specialty services, i.e. Developmental Disabilities Mental Health (DDMH), Acquired Brain Injury (ABI), etc. Youth addictions counselling and referral, elderly services counselling, early psychosis, eating disorders, vocational and recreation rehabilitation is also available at most community programs.

Community programs provide assessment, treatment and referrals for adults.

Services include:

• Intake
• Crisis Response
• Short Term Counselling (individual, family, group)
• Longer Term Case Management
• Provides Life Skills support for activities of daily living
• Medication management
• Psycho-educational groups
• Education
• Psychiatric consultation

Adult Addiction Day Treatment Program

#300 - 9900 100th Avenue
Fort St John, BC V1J 5S7
Phone: 250-263-6080

The Adult Addiction Day Treatment program provides a client centered approach to wellness. The program focuses on assisting individual’s to achieve greater responsibility for their individual recovery, provides access to resources for on-going support and uses the harm reduction model to promote quality health and well-being.

• Age group: 19+
• Provides a continuous intake
• Staffed with nurses and clinicians
• Provides programs for clients with addictions or concurrent issues in a group module format
• Recreational/leisure support
• Nutrition education
• Does not provide individual case management
• Works in collaboration with community partners: MHAS Case Managers, Native Friendship Centres, Needle Exchange Programs, and Community Supportive Recovery beds etc.
• GP’s provide some client support (sessional time)
• No psychiatry services are available for this program at this time

Adult Residential Services

Adult residential services are available at a number of locations and provide a varying level of care for adults with mental health or substance use issues. Tertiary resources provide 24/7 rehabilitation and residential care for adults with severe or persistent mental illness.

Psychogeriatric tertiary residential services provide 24/7 elderly tertiary rehabilitation and residential care. In collaboration with Mental Health and Substance Use team leads, the resources are managed through a Northern Health Mental Health & Addiction Tertiary Resource Utilization Coordinator which provides a system of bed management across Northern Health.

Peace Villa (Residential Care)

8407 - 112 Avenue
Fort St John, BC V1J 0J5
Phone: 250-261-7450
Fax: 250-261-7665

Peace Villa is a geriatric long term care facility, administered through Home and Community Care. The facility has eight (8) Designated Mental Health and Addiction beds; 4 beds are designated rehabilitation, and 4 beds residential. The facility offers 24 hour staffing and a complement of interprofessional health providers.

Community Program

PO Box 98
130 Chowsunket Road
Fraser Lake, BC V0J 1S0
Phone: 250-699-7742
Fax: 250-699-6987

The Mental Health & Substance Use community programs offer services that include a combination of functions with Interprofessional teams, as well as some specialty services, i.e. Developmental Disabilities Mental Health (DDMH), Acquired Brain Injury (ABI), etc. Youth addictions counselling and referral, elderly services counselling, early psychosis, eating disorders, vocational and recreation rehabilitation is also available at most community programs.

Community programs provide assessment, treatment and referrals for adults.

Services include:

• Intake
• Crisis Response
• Short Term Counselling (individual, family, group)
• Longer Term Case Management
• Provides Life Skills support for activities of daily living
• Medication management
• Psycho-educational groups
• Education
• Psychiatric consultation

Community Programs

Haida Gwaii Hospital and Health Centre
Xaayda Gwaay Ngaaysdll Naay

Queen Charlotte Community Program
PO Box 9
3209 Oceanview Dr.,
Queen Charlotte, BC V0T 1S1
Phone: 250-559-4902
Fax: 250-559-8037

Masset Community Program
2520 Harrison Avenue
Masset, BC V0T 1M0
Phone: 250-626-4725
Fax: 250-626-4708
After Hours or Emergency Line: Call Haida Gwaii Hospital: 250-559-4300
Masset Hospital: 250-626-4700
RCMP: 250-559-4421

Hours of operation: Monday - Friday: 8:30 am – 4:45 pm

The Mental Health & Substance Use community programs offer services that include a combination of functions with interprofessional teams. Youth addictions counselling and referral, elderly services counselling, early psychosis, vocational and recreation rehabilitation is also available at most community Mental Health & Addiction programs.

Community programs provide assessment, treatment and referrals for adults with mental health and/or substance us problems.

Services include:

• Intake
• Crisis Response
• Short Term Counselling (individual)
• Longer Term Case Management
• Provides Life Skills support for activities of daily living
• Medication management
• Psycho-educational groups
• Education
• Psychiatric consultation

Community Program

#70 - 2510 Highway 62
Hazelton, BC V0J 1Y0
Phone: 250-842-5144
Fax: 250-842-2179
After Hours or Emergency Line: 250-842-5211(Wrinch Memorial Hospital)
24 Hour Crisis Line: 1-888-562-1214
1-800-suicide: 1-800-784-2433

Hours of operation: Monday - Friday: 8:30 am – 4:30 pm

The Mental Health & Substance Use community programs offer services that include a combination of functions with Interprofessional teams, as well as some specialty services, i.e. Developmental Disabilities Mental Health (DDMH), Acquired Brain Injury (ABI), etc. Youth addictions counselling and referral, elderly services counselling, early psychosis, eating disorders, vocational and recreation rehabilitation is also available at most community programs.

Community programs provide assessment, treatment and referrals for adults.

Services include:

• Intake
• Crisis Response
• Short Term Counselling (individual, family, group)
• Longer Term Case Management
• Provides Life Skills support for activities of daily living
• Medication management
• Psycho-educational groups
• Education
• Psychiatric consultation
• Naloxone training and Take Home Naloxone Kit distribution
• Harm Reduction Supplies

Community Program

3202 – 14th St.
Houston, BC V0J 1Z0
Phone: 250-845-5964 (checked periodically throughout day)
Fax: 250-845-5970
After Hours or Emergency Line: Houston Health Centre: 250-845-2294
24 Hour Crisis Line: 1-888-562-1214
1-800-suicide: 1-800-784-2433

Hours of operation: Monday - Friday: 8:30 am – 5:00 pm

The Mental Health & Substance Use community programs offer services that include a combination of functions with Interprofessional teams, as well as some specialty services, i.e. Developmental Disabilities Mental Health (DDMH), Acquired Brain Injury (ABI), etc. Youth addictions counselling and referral, elderly services counselling, early psychosis, eating disorders, vocational and recreation rehabilitation is also available at most community programs.

Community programs provide assessment, treatment and referrals for adults.

Services include:

• Intake
• Crisis Response
• Short Term Counselling (individual, family, group)
• Longer Term Case Management
• Provides Life Skills support for activities of daily living
• Medication management
• Psycho-educational groups
• Education
• Psychiatric consultation

Community Program

920 South Lahakas Blvd.
Kitimat, BC V8C 2S3
Phone: 250-632-3181
Fax: 250-632-7081
After Hours or Emergency Line: 250-632-2121

Hours of operation: Monday - Friday: 8:30 am – 4:30 pm

The Mental Health & Substance Use community programs offer services that include a combination of functions with Interprofessional teams, as well as some specialty services, i.e. Developmental Disabilities Mental Health (DDMH), Acquired Brain Injury (ABI), etc. Youth addictions counselling and referral, elderly services counselling, early psychosis, eating disorders, vocational and recreation rehabilitation is also available at most community programs.

Community programs provide assessment, treatment and referrals for adults.

Services include:

• Intake
• Crisis Response
• Short Term Counselling (individual, family, group)
• Longer Term Case Management
• Provides Life Skills support for activities of daily living
• Medication management
• Psycho-educational groups
• Education
• Naloxone training and Take Home Naloxone Kit distribution
• Harm Reduction Supplies
• Psychiatric consultation
• The Horizon House Clubhouse - PSR Centre

Opioid Agonist Therapy

• 19+
• Northern Health in collaboration with Alliance Group
• Intake with a clinician
• Monthly intake with addiction specialist Physicians
• Telehealth appointments available for follow up
• Connections to other community services for immunizations and other health care needs
• Life Skills Support

Community Program

45 Centennial Drive
Mackenzie, BC V0J 2C0
Phone: 250-997-8517
Fax: 250-997-3940

The Mental Health & Substance Use community programs offer services that include a combination of functions with Interprofessional teams, as well as some specialty services, i.e. Developmental Disabilities Mental Health (DDMH), Acquired Brain Injury (ABI), etc. Youth addictions counselling and referral, elderly services counselling, early psychosis, eating disorders, vocational and recreation rehabilitation is also available at most community programs.

Community programs provide assessment, treatment and referrals for adults.

Services include: 

• Intake
• Crisis Response
• Short Term Counselling (individual, family, group)
• Longer Term Case Management
• Provides Life Skills support for activities of daily living 
• Medication management 
• Psycho-educational groups 
• Education 
• Psychiatric consultation

Community Program

PO Box 669
1126 5th Avenue
McBride, BC V0J 2E0
Phone: 250-569-2251 ext 2038
Fax: 250-569-2232
After Hours or Emergency Line: 1-888-562-1214

Hours of operation: Monday, Wednesday, every 2nd Friday: 8:30 am – 4:30 pm

The Mental Health & Substance Use community programs offer services that include a combination of functions with Interprofessional teams, as well as some specialty services, i.e. Developmental Disabilities Mental Health (DDMH), Acquired Brain Injury (ABI), etc. Youth addictions counselling and referral, elderly services counselling, early psychosis, eating disorders, vocational and recreation rehabilitation is also available at most community programs.

Community programs provide assessment, treatment and referrals for adults.

Services include:

• Intake
• Crisis Response
• Short Term Counselling (individual, family, group)
• Longer Term Case Management
• Provides Life Skills support for activities of daily living 
• Medication management 
• Psycho-educational groups 
• Education 
• Psychiatric consultation

Other services available in the area are:

• Robson Valley Community Services: 
  • 250-569-2266 or 250-566-9107
  • After hours: 250-566-1847
• Employment & Income Assistance: 250-569-3760

Prince George offers a variety of Mental Health and programs that span the continuum of care, from youth, to adult, to elderly services.

Community Programs

Acquired Brain Injury (ABI)
Nechako Centre
1308 Alward Street – 2nd Floor
Prince George, BC V2M 7B1
Phone: 250-565-7393
Fax: 250-649-7219

Adolescent Psychiatric Assessment Unit (APAU)
University Hospital of Northern British Columbia
1475 Edmonton Street – 3rd Floor
Prince George, BC V2M 1S2
Phone: 250-565-2575
Fax: 250-565-2661

Adult Addiction Day Treatment Program
Northern Interior Health Unit
1444 Edmonton Street - 3rd Floor
Prince George, BC V2M 6W5
Phone: 250-565-2387
Fax: 250-565-2016

Adult Psychiatric Inpatient Unit (PIU)
University Hospital of Northern British Columbia
1475 Edmonton Street – 3rd Floor
Prince George, BC V2M 1S2
Phone: 250-565-2000

Adult Withdrawal Management Unit (AWMU, aka Detox)
1308 Alward Street
Prince George, BC V2M 7B1
Phone: 250-565-2175
Fax: 250-565-2883

Assertive Community Treatment (ACT)
#201 – 1705 3rd Avenue
Prince George, BC V2L 3G7
Phone: 250-645-6045
Fax: 250-565-2633

Community Acute Stabilization Team (CAST)
Northern Interior Health Unit – 3rd Floor
1444 Edmonton Street
Prince George, BC V2M 6W5
Phone: 250-565-2666
Fax: 250-565-2016

Community Outreach and Assertive Services Team (COAST)
Northern Interior Health Unit – 3rd Floor
1444 Edmonton Street
Prince George, BC V2M 6W5
Phone: 250-565-7472
Fax: 250-565-7416

Developmental Disabilities Mental Health (DDMH)
Nechako Centre
1308 Alward Street – 2nd Floor
Prince George, BC V2M 7B1
Phone: 250-565-7393
Fax: 250-649-7219

Eating Disorder Clinic (EDC)
Nechako Centre
1308 Alward Street – 2nd Floor
Prince George, BC V2M 7B1
Phone: 250-565-7479
Fax: 250-649-7662

Early Psychosis Intervention (EPI)
Nechako Centre
1308 Alward Street – 2nd Floor
Prince George, BC V2M 7B1
Phone: 250-649-7660
Fax: 250-649-7662

Elderly Services
Nechako Centre
1308 Alward Street – 2nd Floor
Prince George, BC V2M 7B1
Phone: 250-612-4500
Fax: 250-649-7219

Methadone Program
Nechako Center
1308 Alward Street
Prince George, BC V2M 1S2
Phone: 250-565-2100
Fax: 250-565-2883

Youth Treatment Center Mental Health and Addictions 
1308 Alward Street
Prince George, BC V2M 7B1
Phone: 250-565-2881
Fax: 250-565-2883

Youth Community Outpatient Service
1308 Alward Street – 2nd Floor
Prince George, BC V2M 7B1
Phone: 250-649-7660
Fax: 250-649-7662
 

Adult Residential Services

Adult Residential Services are available at a number of locations and provide a varying level of care for adults with Mental Health and/or Substance Use issues.

Community Program

Prince Rupert Health Unit
300 - 3rd Avenue West
Prince Rupert, BC V8J 1L4
Phone: 250-622-6310
Fax: 250-622-6319

The Mental Health & Substance Use community programs offer services that include a combination of functions with Interprofessional teams, as well as some specialty services, i.e. Developmental Disabilities Mental Health (DDMH), Acquired Brain Injury (ABI), etc. Youth addictions counselling and referral, elderly services counselling, early psychosis, eating disorders, vocational and recreation rehabilitation is also available at most community programs.

Community programs provide assessment, treatment and referrals for adults.

Services include:

• Intake
• Crisis Response
• Short Term Counselling (individual, family, group)
• Longer Term Case Management
• Provides Life Skills support for activities of daily living
• Medication management
• Psycho-educational groups
• Education
• Psychiatric consultation

Adult Addiction Day Treatment Program
Prince Rupert Regional Hospital
300 - 3rd Avenue West
Prince Rupert, BC V8J 1L4

The Adult Addiction Day Treatment program provides a client centered approach to wellness. The program focuses on assisting individual’s to achieve greater responsibility for their individual recovery, provides access to resources for on-going support and uses the harm reduction model to promote quality health and well-being.

• 19+
• Provides a continuous intake
• Staffed with nurses and clinicians
• Provides programs for clients with addictions or concurrent issues in a group module format
• Recreational/leisure support
• Nutrition education
• Does not provide individual case management
• Works in collaboration with community partners: MHAS Case Managers, Native Friendship Centres, Needle Exchange Programs, and Community Supportive Recovery beds etc.
• GP’s provide some client support (sessional time)
• Psychiatric consults

Opioid Agonist Therapy (OAT) Clinic

• 19+
• Northern Health in collaboration with Alliance Group
• Intake with a clinician 
• Monthly intake with addiction specialist Physicians
• Telehealth appointments available for follow up
• Contact Info: 250-622-6310

Community Programs

GR Baker Memorial Hospital
543 Front Street - 2nd Floor
Quesnel, BC V2J 2K7
Phone: 250-983-6828
Fax: 250-983-6825

Westside
395 Elliott Street
Quesnel, BC V2J 1Y4
Phone: 250-992-5189
Fax: 250-985-5833

The Mental Health & Substance Use community programs offer services that include a combination of functions with Interprofessional teams, as well as some specialty services, i.e. Developmental Disabilities Mental Health (DDMH), Acquired Brain Injury (ABI), etc. Youth addictions counselling and referral, elderly services counselling, early psychosis, eating disorders, vocational and recreation rehabilitation is also available at most community programs.

Community programs provide assessment, treatment and referrals for adults.

Services include:

• Intake
• Crisis Response
• Short Term Counselling (individual, family, group)
• Longer Term Case Management
• Provides Life Skills support for activities of daily living
• Medication management
• Psycho-educational groups
• Education
• Psychiatric consultation

Grace Young Wellness Centre - (Referral based program)
395 Elliott Street
Quesnel, BC V2J 1Y4
Phone: 250-985-5824
Fax: 250-985-5833

Offers a variety of leisure, recreational, social and employment opportunities.
Referrals are forwarded by Mental Health & Addiction clinicians to the centre.

Provides methadone treatment services to individuals with drug dependency. Offers individual counseling, education, support, and methadone treatment interdisciplinary case management.

• Age Group: 19 years of age and up

Inpatient and Intensive Services

QUESST (Quesnel Unit Emergency Short Stay Treatment)

543 Front Street
Quesnel, BC V2J 2K7
Phone: 250-985-5608

Offers short term assessment and stabilization for people who do not require a designated facility but need a more intensive service than can be offered in a community setting.

• 5 beds, plus one observation room
• Age group: 19 years and up (will admit youth if necessary)
• Services the NH Region, resources to outlining areas
• Provides crisis stabilization, assessment, consultation and brief treatment and discharge planning
• Group work focused on Psycho-Social Rehab model
• Provides services for all psychiatric diagnosis including concurrent with Addictions
• Provides  the gateway for Provincial Tertiary Services
• Admission: via emergency dept, Mental Health and Addiction community services or Physicians

Community Program

3793 Alfred Ave – 2nd Floor
Smithers, BC V0J 2N0
Phone: 250-847-6405
Fax: 250-847-5993
After Hours or Emergency Line: 250-847-2611 (Bulkley Valley District Hospital)
24 Hour Crisis Line: 1-888-562-1214
1-800-suicide: 1-800-784-2433

Hours of operation: Monday - Friday: 8:30 am – 4:30 pm

The Mental Health & Substance Use community programs offer services that include a combination of functions with Interprofessional teams, as well as some specialty services, i.e. Developmental Disabilities Mental Health (DDMH), Acquired Brain Injury (ABI), etc. Youth addictions counselling and referral, elderly services counselling, early psychosis, eating disorders, vocational and recreation rehabilitation is also available at most community programs.

Community programs provide assessment, treatment and referrals for adults.

Services include:

• Crisis Response
• Short Term Counselling (individual, family, group)
• Longer Term Case Management
• Community Life Skills support Psychological rehabilitation
• Medication management and Plan G support
• Psycho-educational groups
• Psychiatric consultation

Healthy Living Center (Mondays)
1070 Main Street
Smithers, BC V0J 2N0

Opioid substitution outpatient treatment program  - OSTOP

Provides methadone treatment services to individuals with drug dependency. Offers individual counselling, education, support, and methadone treatment interdisciplinary case management.

• Age Group: 19+

Turning Points NW Centre
3862B Broadway Ave
Smithers, BC V0J 2N0

The SMART Recovery program provides a client centered approach to wellness. The program focuses on assisting individual’s to achieve greater responsibility for their individual recovery, provides access to resources for on-going support and uses the harm reduction model to promote quality health and well-being.

• Age group: 19+
• Provides a continuous and open intake - no referral needed to attend
• Staffed with CLSW's and clinicians
• Provides programs for clients with addictions or concurrent issues in a group module format

Adult Residential Services

Adult residential services are available at a number of locations and provide a varying level of care for adults with mental health or substance use issues.

Tertiary resources provide 24/7 rehabilitation and residential care for adults with severe or persistent mental illness. Psychogeriatric tertiary residential services provide 24/7 elderly tertiary rehabilitation and residential care.

In collaboration with Mental Health & Addiction team leads, the resources are managed through a Northern Health Mental Health & Addiction Tertiary Resource Utilization Coordinator which provides a system of bed management across Northern Health.

Bulkley Lodge
Bag 5000
3793 Alfred Ave
Smithers, BC V0J 2N0
Phone: 250-847-4443
Fax: 250-847-3895

Bulkley Lodge is a long term geriatric care facility administered through Home and Community Care. The facility has fourteen (14) Designated Mental Health and Addiction beds; 10 beds are designated rehabilitation, and 4 beds residential.

The facility offers 24 hour staffing and a complement of interprofessional health providers.

Community Program

PO Box 8
904 Brightwell Street
Stewart, BC V0T 1W0
Phone: 250-631-4202
Fax: 250-631-4282

Stewart Health Centre
Phone: 250-636-2221
Fax: 250-636-2715

The Mental Health & Substance Use community programs offer services that include a combination of functions with Interprofessional teams, as well as some specialty services, i.e. Developmental Disabilities Mental Health (DDMH), Acquired Brain Injury (ABI), etc. Youth addictions counselling and referral, elderly services counselling, early psychosis, eating disorders, vocational and recreation rehabilitation is also available at most community programs.

Community programs provide assessment, treatment and referrals for adults.

Services include:

• Intake
• Crisis Response
• Short Term Counselling (individual, family, group)
• Longer Term Case Management
• Provides Life Skills support for activities of daily living
• Medication management
• Psycho-educational groups
• Education
• Psychiatric consultation

Community Programs

3412 Kalum St.
Terrace, BC V8G 0G5
Phone: 250-631-4202
Fax: 250-631-4282
After Hours or Emergency Line: 250-638-4082

The Mental Health & Substance Use community programs offer services that include a combination of functions with Interprofessional teams, as well as some specialty services, i.e. Developmental Disabilities Mental Health (DDMH), Acquired Brain Injury (ABI), etc. Youth addictions counselling and referral, elderly services counselling, early psychosis, eating disorders, vocational and recreation rehabilitation is also available at most community programs.

Community programs provide assessment, treatment and referrals for adults.

Services include:

• Intake
• Crisis Response
• Short Term Counselling (individual, family, group)
• Longer Term Case Management )
• Provides Life Skills support for activities of daily living
• Medication management
• Psycho-educational groups: CBT, Emotional Regulation, Self Esteem & Assertiveness, CBT groups for those with a chronic disease,
• Education
• Psychiatric consultation

Adult Addiction Day Treatment Program
#102 - 4450 Greig Ave
Terrace, BC V8G 1M3

The Adult Addiction Day Treatment program provides a client centered approach to wellness. The program focuses on assisting individual’s to achieve greater responsibility for their individual recovery, provides access to resources for on-going support and uses the harm reduction model to promote quality health and well-being. 

• Age group: 19+
• Provides a continuous intake
• Staffed with nurses and clinicians
• Provides programs for clients with addictions or concurrent issues in a group module format
• Recreational/leisure support
• Nutrition education
• Does not provide individual case management
• Works in collaboration with community partners: MHAS Case Managers, Native Friendship Centre, Needle Exchange Programs, and Community Supportive Recovery beds etc.
• GP’s provide some client support (sessional time)

Opioid Agonist Therapy

• 19+
• Northern Health in collaboration with Alliance Group
• Intake with a clinician 
• Monthly intake with addiction specialist Physicians
• Telehealth appointments available for follow up
• Connections to other community services for immunizations and other health care needs
• Life Skills Support

Adult Psychiatric Inpatient Units

Mills Memorial Hospital
4720 Haugland Ave
Terrace, BC V8G 2X5
Charge Nurse: 250-638-4082

Adult Psychiatric Inpatient Units are designated psychiatric facilities which are able to provide care to people certified under the Provincial Mental Health Act. The units offer an interprofessional team approach to care, and liaise with community services to ensure continuity of care when patients are discharge to the community.

• Terrace: 10 beds
• Regional programs
• Age group: 19+ (will admit youth if necessary)
• Services the NH Region, resources to outlines areas
• Provides crisis stabilization, assessment, consultation and brief treatment and discharge planning
• Group work focused on Psycho-Social Rehab model
• Provides services for all psychiatric diagnosis including concurrent with Addictions
• Provides the gateway for Provincial Tertiary Services
• Admission: via emergency dept, Mental Health and Addiction community services or Physicians

Adult Rehabilitation and Recovery Services

Adult rehabilitation and recovery services are available at a number of locations and provide a varying level of care for adults with mental health or substance use issues.

Tertiary resources provide 24/7 rehabilitation and recovery services for adults with severe or persistent mental illness. Psychogeriatric tertiary residential services provide 24/7 elderly tertiary rehabilitation and residential care.

In collaboration with Mental Health & Addiction team leads, the resources are managed through a Northern Health Mental Health & Addiction Tertiary Resource Utilization Coordinator which provides a system of bed management across Northern Health.

Birchwood Place

3183 Kofoed Drive
Terrace, BC V8G 3P8
Phone: 250-635-2171
Fax: 250-635-7057
After Hours or Emergency Line: 250-635-2171

• Terrace: 8 beds
• Age group: Adults 19 years and older
• Provides short term stays, for up to a maximum of 8 weeks, providing the opportunity to enhance the skills necessary to live independently in the community
• The team works in collaboration with the individual and their identified support system

Referral Process

• Referral is completed by the individual’s clinician or equivalent
• Referral can begin by contacting:
  Clinical Lead – Phone: 250-631-4126 or
  Team Leader – Phone: 250-631-4127

Seven Sisters and Birchwood work within a framework of Recovery Oriented guidelines and Psychosocial Rehabilitation principles and values. We believe that Recovery is the personal process that people with mental health conditions experience in gaining control, meaning and purpose in their lives. Recovery involves different things for different people.

Seven Sisters: Rehabilitation & Recovery Program

2815 Tetrault St.
Terrace, BC V8G 2W6
Phone: 250-631-4121 or 250-631-4123
Fax: 250-631-4129

• Terrace: 20 beds
• Age group: Adults 19 years and older
• Provides longer term stabilization, treatment and recovery programing for individuals living with serious and persistent mental illness
• The program supports an individual’s needs that are beyond what can be supported by community-based services

Referral Process

All referrals are screened by the Regional Tertiary Utilization Committee (RTUC). The RTUC determines the suitability and appropriateness of the referral as well as program matching. The RTUC also manages wait list priority sequencing. Please contact the Regional Tertiary Utilization Coordinator at 250-645-6088 for more information.

For some, recovery means the complete absence of the symptoms of mental illness. For others, recovery means living a full life in the community while learning to live with ongoing symptoms. Psychosocial rehabilitation services and supports are collaborative, person directed, and individualized. We focus on working alongside individuals to develop skills to access resources needed to live their best life, including life skills, work, learning, wellness, leisure and community participation.

Northwest Intensive Case Management Team

4542 Park Ave
Terrace BC, V8G 1V4
Phone: 250-631-4647
Fax: 250-635-0020

The Intensive Case management team’s (ICMT) overall purpose is to work with the individuals and families to improve health care and outcomes for those who are impacted by problematic substance use or addiction with or without mental illness, and are experiencing complex and functional challenges related to community living, to health, housing, poverty, and face barriers in accessing existing health or social service, through the provision of intensive community-based outreach services. 

The team is part of the continuum of community-based case management that provide a wrap-around service including street outreach and provision of services in the community.

• Based out of Terrace, serving the NW NH region
• Age group: Adults 19 years and older
• Works with clients who have minimal to no supports 
• Provide client centered and strength based care that prioritizes client goals
• Improve coordination of services/ enhance integration of services
• Provide wrap-around short term transitional support and services 
• Work from a Psychosocial Rehabilitation and harm reduction model
• Provides Harm Reduction supplies and Naloxone training and kit distribution
• SMART Pathways to Recovery program -  Provides a client centered approach to wellness and focuses on assisting individual’s to achieve responsibility for their individual recovery, provides access to resources for on-going support and uses the harm reduction model to promote health and well-being. Continuous intake – no referral needed for SMART Pathways to Recovery. NW Regional Smart Recovery groups offered as well.

Community Program

PO Box 1205
220 Front Street
Tumbler Ridge, BC V0C 2W0
Phone: 250-242-5505
Fax: 250-242-3595

Hours of operation: Monday - Friday: 8:30 am – 4:30 pm

The Mental Health & Substance Use community programs offer services that include a combination of functions with Interprofessional teams, as well as some specialty services, i.e. Developmental Disabilities Mental Health (DDMH), Acquired Brain Injury (ABI), etc. Youth addictions counselling and referral, elderly services counselling, early psychosis, eating disorders, vocational and recreation rehabilitation is also available at most community programs.

Community programs provide assessment, treatment and referrals for adults.

Services include:

• Intake
• Crisis Response
• Short Term Counselling (individual, family, group)
• Longer Term Case Management
• Provides Life Skills support for activities of daily living
• Medication management
• Psycho-educational groups
• Education
• Psychiatric consultation

Community Program

1445 5th Ave 
Valemount, BC V0E 2Z0
Phone: 250-566-9898
Fax: 250-566-9756
After Hours or Emergency Line: 1-888-562-1214

Hours of operation: Tuesday, Thursday, every 2nd Friday: 8:30 am – 4:30 pm

The Mental Health & Substance Use community programs offer services that include a combination of functions with Interprofessional teams, as well as some specialty services, i.e. Developmental Disabilities Mental Health (DDMH), Acquired Brain Injury (ABI), etc. Youth addictions counselling and referral, elderly services counselling, early psychosis, eating disorders, vocational and recreation rehabilitation is also available at most community programs.

Community programs provide assessment, treatment and referrals for adults.

Services include:

• Intake
• Crisis Response
• Short Term Counselling (individual, family, group)
• Longer Term Case Management
• Provides Life Skills support for activities of daily living
• Medication management
• Psycho-educational groups
• Education
• Psychiatric consultation

Other services available in the area are:

• Robson Valley Community Services:
  • 250-569-2266 or 250-566-9107
  • After hours: 250-566-1847
• Employment & Income Assistance: 250-569-3760

Community Program

3299 Hospital Road
Vanderhoof, BC V0J 3A2
Phone: 250-567-6900
Fax: 250-567-6170

Hours of operation: Monday - Friday: 8:30 am – 4:30 pm

The Mental Health & Substance Use community programs offer services that include a combination of functions with Interprofessional teams, as well as some specialty services, i.e. Developmental Disabilities Mental Health (DDMH), Acquired Brain Injury (ABI), etc. Youth addictions counselling and referral, elderly services counselling, early psychosis, eating disorders, vocational and recreation rehabilitation is also available at most community programs.

Community programs provide assessment, treatment and referrals for adults.

Services include: 

• Intake
• Crisis Response
• Short Term Counselling (individual, family, group)
• Longer Term Case Management
• Provides Life Skills support for activities of daily living
• Medication management
• Psycho-educational groups
• Education
• Psychiatric consultation