Follow-up after your appointment

What if I need lab tests or medical imaging?

The staff at the Virtual Clinic will arrange any necessary tests for you.

What if I need a follow-up appointment?

If follow-up is needed, you can schedule an appointment with the Virtual Clinic to review your results.

How do I access my results from lab or medical imaging requisitions?

What applications are available to view my results:

Name of serviceDescription
HealthELife
  • HealthELife gives you 24/7 secure online access to review select services that have been scheduled in the hospital setting and review your hospital digital health information from any computer or smartphone.
  • Access to records that have been completed in Northern Health facilities only - not provincially. Get set up now.
Health Gateway
  • Health Gateway (through BC Services Card) is a provincial database that provides secure and convenient access your health information/health records on-line in British Columbia.
MyCareCompass/LifeLabs
  • Patient portal for booking appointments for LifeLabs requestion and accessing your results
  • Access to results done at any Lifelabs location. 
myhealthkey
  • myhealthkey is a free digital personal health record portal that allows you to stay informed and engaged in your health care. It is intended for patients who attend primary care clinics (also known as family doctor and nurse practitioner clinics) in Northern BC that use an electronic medical record system called MOIS (Medical Office Information System) in their office. More information.