What you need to know about COVID-19
- Northern Health public exposures and outbreaks, including schools.
- Visit the BC Centre for Disease Control for the latest information on COVID-19. Follow them on Twitter for real-time updates.
- Visit the BCCDC'S website for COVID-19 Data for the latest case counts and information on recoveries, deaths, hospitalizations, testing and more, including specific data for the Northern Health region.
Northern Health Virtual Primary and Community Care Clinic: 1-844-645-7811
To talk to a nurse, doctor, or nurse practitioner, call the Northern Health Virtual Primary and Community Care Clinic at 1-844-645-7811. All Northern BC residents can call this line for COVID-19 information, health advice, virtual or phone screenings and assessments, and primary and community care services.
Virtual Clinic hours:
- 10 am to 10 pm daily (including weekends and statutory holidays)
Note: If you have any accessibility challenges, please inform the virtual clinic or call centre staff so appropriate supports and arrangements can be made.
Resources
Concerns regarding compliance with the Provincial Health Officer’s orders should be directed to:
BC Govt. (non-medical) COVID-19 Helpline: 1-888-COVID19 or 1-888-268-4319
Northern Health Public Health Protection central line: 250-565-7322
- HealthLinkBC / or call 8-1-1, or 7-1-1 for the Deaf and Hard of Hearing, if you have symptoms
- BC Centre for Disease Control (BCCDC)
- School COVID-19 Information - BC Centre for Disease Control (BCCDC)
- Support App and Self-Assessment Tool - COVID-19 BC
- Orders, Notices & Guidance - Government of BC
- Provincial Support and Information - Government of BC
- Government of Canada - Government of Canada
- First Nations Health Authority (FNHA)
- Métis Nation British Columbia (MNBC)
- The Public Health Agency of Canada or through their telephone information line at: 1-833-784-4397
- Essential visitors during COVID-19 response (Novel coronavirus) policy - Northern Health
- Child and youth mental health and substance use resources for families (PDF) - Northern Health
- Managing anxiety and stress in families with children and youth during the COVID-19 outbreak (PDF) - SharedCare Partners for Patients
- Mental health and substance use resources (PDF) - Northern Health
- Community action teams - COVID-19 support and resources (PDF) - Northern Health
- COVID-19 guidance for operators of shelters, group homes, independent and supportive living (PDF) - Northern Health
- Enforcement information for communities (PDF) - Northern Health
- Responding to COVID-19 cases in a community event or activity (PDF) - Northern Health
- Responding to COVID-19 cases in a workplace (PDF) - Northern Health
Child health
- Resources for families and support teams of children and youth with Neurodevelopmental diagnoses (e.g., Autism, FASD) during COVID-19 (PDF) - Northern Health
- A message to parents and caregivers of children (PDF) - Child Health BC
Environmental health
- Environmental health services during COVID-19 - Northern Health
Rural and remote and First Nations communities
- COVID-19 Response Framework (PDF) - Northern Health
Senior's health
- In-home services during COVID-19 - Northern Health
- Senior's health services during COVID-19 - Northern Health
- Coronavirus (COVID-19) resources - Northern Health
Latest news and information
- Provincial COVID-19 restrictions
- COVID-19 event safety plan template (PDF) - Northern Health
- Northern Health COVID-19 safety plan (PDF) - Northern Health
- Long-term care home and assisted living news
- Read all Northern Health news
- BC Government COVID-19 response updates - Northern Health
- Ministry of Health Joint statements on Province of BC's COVID-19 response, list of latest updates - Northern Health
- Ministry of Health Policy - Infection Prevention and Control for Novel Coronavirus (COVID-19) (PDF) - Northern Health
- April 2022 (PDF)
- March 16, 2022 (PDF)
- March 10, 2022 (PDF)
- March 2, 2022 (PDF)
- February 23, 2022 (PDF)
- February 16, 2022 (PDF)
- February 9, 2022 (PDF)
- February 2, 2022 (PDF)
- January 26, 2022 (PDF)
- January 21, 2022 (PDF)
- December 29, 2021 (PDF)
- December 22, 2021 (PDF)
- December 15, 2021 (PDF)
- December 8, 2021 (PDF)
- December 1, 2021 (PDF)
- November 24, 2021 (PDF)
- November 17, 2021 (PDF)
- November 10, 2021 (PDF)
- November 3, 2021 (PDF)
- October 29, 2021 (PDF)
- October 20, 2021 (PDF)
- October 13, 2021 (PDF)
- October 6, 2021 (PDF)
- September 29, 2021 (PDF)
- September 22, 2021 (PDF)
- September 15, 2021 (PDF)
- September 8, 2021 (PDF)
- September 1, 2021 (PDF)
- August 25, 2021 (PDF)
- August 18, 2021 (PDF)
- August 11, 2021 (PDF)
- August 4, 2021 (PDF)
- July 28, 2021 (PDF)
- July 21, 2021 (PDF)
- July 14, 2021 (PDF)
- July 7, 2021 (PDF)
- June 30, 2021 (PDF)
- June 23, 2021 (PDF)
- June 16, 2021 (PDF)
- June 9, 2021 (PDF)
- June 2, 2021 (PDF)
- May 26, 2021 (PDF)
- May 19, 2021 (PDF)
- May 12, 2021 (PDF)
- May 5, 2021 (PDF)
- April 28, 2021 (PDF)
- April 21, 2021 (PDF)
- April 14, 2021 (PDF)
- April 7, 2021 (PDF)
- March 31, 2021 (PDF)
- March 24, 2021 (PDF)
- March 17, 2021 (PDF)
- March 10, 2021 (PDF)
- March 3, 2021 (PDF)
- February 24, 2021 (PDF)
- February 17, 2021 (PDF)
- February 10, 2021 (PDF)
- February 3, 2021 (PDF)
- January 27, 2021 (PDF)
- January 20, 2021 (PDF)
- January 13, 2021 (PDF)
- January 6, 2021 (PDF)
- December 23, 2020 (PDF)
- December 16, 2020 (PDF)
- December 9, 2020 (PDF)
- December 2, 2020 (PDF)
- November 25, 2020 (PDF)
- November 18, 2020 (PDF)
- November 10, 2020 (PDF)
- November 4, 2020 (PDF)
- October 28, 2020 (PDF)
- October 21, 2020 (PDF)
- October 14, 2020 (PDF)
- September 30, 2020 (PDF)
- September 16, 2020 (PDF)
- September 9, 2020 (PDF)
- September 2, 2020 (PDF)
- August 26, 2020 (PDF)
- August 19, 2020 (PDF)
- August 13, 2020 (PDF)
- August 5, 2020 (PDF)
- July 22, 2020 (PDF)
- July 8, 2020 (PDF)
- June 30, 2020 (PDF)
- June 24, 2020 (PDF)
- June 17, 2020 (PDF)
- June 10, 2020 (PDF)
- June 4, 2020 (PDF)
- May 28, 2020 (PDF)
- May 21, 2020 (PDF)
- May 14, 2020 (PDF)
- May 7, 2020 (PDF)
- April 30, 2020 (PDF)
- April 23, 2020 (PDF)
- April 16, 2020 (PDF)
- April 9, 2020 (PDF)
- April 2, 2020 (PDF)
- March 27, 2020 (PDF)
- March 20, 2020 (PDF)
Donation information
We are so grateful for the many offers we’ve received from individuals and organizations who want to donate protective equipment, financial support, food, and time to our health care workers and hospitals during the COVID-19 pandemic.
If you wish to donate any items, please see our Donate page for more information.
What is Northern Health doing?
- The BCCDC and Ministry of Health are monitoring the outbreak of COVID-19, and working with provincial and federal partners of public health management, surveillance, diagnostic testing, and infection control measures with health authorities.
- All NH sites are involved in the ongoing planning and preparation for COVID-19 response.
- As there’s a need for our patients, staff, or visitors to change behaviours, or changes to how local health care is accessed, we are committed to keeping the community informed.
- Northern Health has an emergency operation centre (EOC) in place to oversee the response to COVID-19. The EOC will ensure we are prepared for potential risks and issues, and that our contingency and business continuity plans are in place and ready to respond in community, acute and long term care settings. We are taking this very seriously.
- In addition, Northern Health is taking proactive measures to maintain our stock of health care supplies and to prevent any supply disruptions. This includes filling normal inventories at sites based on historical requirements.
- COVID-19 testing locations are operational in all communities across the Northern Health region. Please note that people are being asked NOT to go to testing locations without an appointment. Testing is available for all who need it but not everyone requires a test.
- This is an evolving situation here and in BC, and the country. We will be continuing to provide updates as we have them.
- Due to COVID-19, a number of NH outpatient services (such as laboratory and diagnostic imaging) have changed their processes. We encourage patients who typically use these services to double check with the facility or department before visiting for unscheduled or drop-in services, as appointments made in advance may now be required. Find additional info on laboratory appointments.
For health professionals
- Information for medical staff - Northern Health Physicians
- Information for Northern Health staff (requires OurNH log in)
- Resources for NH staff and community partners working with populations who experience vulnerabilities (PDF) - Northern Health
COVID-19 case and contact management by Northern Health’s Public Health (PH) team has changed as of April 15, 2022. COVID cases and contacts are no longer receiving calls from PH. This change has affected how the First Nations Case and Contact Management (CCM) Tool (FNT) is used in communities. Community RNs may continue to do CCM in their communities as per their leadership’s direction. There is no longer a requirement to submit any forms to NH PH. The FNT has been revised to indicate these changes. The tool as well as the COVID-19 case interview form will remain on this site for reference. If you have questions or would like additional information, please email andrea.dunbar@northernhealth.ca and kate.palfrey@northernhealth.ca for support.
- BCCDC clinical bulletins - BC Centre for Disease Control (BCCDC)