Effective April 6, 2023, the Provincial Health Officer provided an update on the official end of the respiratory season and many of the remaining COVID-19 Provincial Health Orders have been lifted.
What you need to know about COVID-19
- Northern Health public exposures and outbreaks, including schools.
- Visit the BC Centre for Disease Control for the latest information on COVID-19. Follow them on Twitter for real-time updates.
- Visit the BCCDC'S website for COVID-19 Data for the latest case counts and information on recoveries, deaths, hospitalizations, testing and more, including specific data for the Northern Health region.
Northern Health Virtual Primary and Community Care Clinic: 1-844-645-7811
To talk to a nurse, doctor, or nurse practitioner, call the Northern Health Virtual Primary and Community Care Clinic at 1-844-645-7811. All Northern BC residents can call this line for COVID-19 information, health advice, virtual or phone screenings and assessments, and primary and community care services.
Virtual Clinic hours:
- 10 am to 10 pm daily (including weekends and statutory holidays)
Note: If you have any accessibility challenges, please inform the virtual clinic or call centre staff so appropriate supports and arrangements can be made.
Resources
Concerns regarding compliance with the Provincial Health Officer’s orders should be directed to:
BC Govt. (non-medical) COVID-19 Helpline: 1-888-COVID19 or 1-888-268-4319
Northern Health Public Health Protection central line: 250-565-7322
- HealthLinkBC / or call 8-1-1, or 7-1-1 for the Deaf and Hard of Hearing, if you have symptoms
- BC Centre for Disease Control (BCCDC)
- School COVID-19 Information - BC Centre for Disease Control (BCCDC)
- Support App and Self-Assessment Tool - COVID-19 BC
- Orders, Notices & Guidance - Government of BC
- Provincial Support and Information - Government of BC
- Government of Canada - Government of Canada
- First Nations Health Authority (FNHA)
- Métis Nation British Columbia (MNBC)
- The Public Health Agency of Canada or through their telephone information line at: 1-833-784-4397
- Child and youth mental health and substance use resources for families (PDF) - Northern Health
- Managing anxiety and stress in families with children and youth during the COVID-19 outbreak (PDF) - SharedCare Partners for Patients
- Mental health and substance use resources (PDF) - Northern Health
- Community action teams - COVID-19 support and resources (PDF) - Northern Health
- COVID-19 guidance for operators of shelters, group homes, independent and supportive living (PDF) - Northern Health
- Enforcement information for communities (PDF) - Northern Health
- Responding to COVID-19 cases in a community event or activity (PDF) - Northern Health
- Responding to COVID-19 cases in a workplace (PDF) - Northern Health
Child health
- Resources for families and support teams of children and youth with Neurodevelopmental diagnoses (e.g., Autism, FASD) during COVID-19 (PDF) - Northern Health
- A message to parents and caregivers of children (PDF) - Child Health BC
Environmental health
- Environmental health services during COVID-19 - Northern Health
Rural and remote and First Nations communities
- COVID-19 Response Framework (PDF) - Northern Health
Senior's health
- In-home services during COVID-19 - Northern Health
- Senior's health services during COVID-19 - Northern Health
- Coronavirus (COVID-19) resources - Northern Health
Latest news and information
- COVID-19 event safety plan template (PDF) - Northern Health
- Northern Health COVID-19 safety plan (PDF) - Northern Health
- Long-term care home and assisted living news
- Read all Northern Health news
- BC Government COVID-19 response updates - Northern Health
- Ministry of Health Joint statements on Province of BC's COVID-19 response, list of latest updates - Northern Health
- Ministry of Health Policy - Infection Prevention and Control for Novel Coronavirus (COVID-19) (PDF) - Northern Health
- October 2022 (PDF)
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- December 23, 2020 (PDF)
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- April 16, 2020 (PDF)
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- April 2, 2020 (PDF)
- March 27, 2020 (PDF)
- March 20, 2020 (PDF)
Donation information
We are so grateful for the many offers we’ve received from individuals and organizations who want to donate protective equipment, financial support, food, and time to our health care workers and hospitals during the COVID-19 pandemic.
If you wish to donate any items, please see our Donate page for more information.
For health professionals
- Information for medical staff - Northern Health Physicians
- Information for Northern Health staff (requires OurNH log in)
- Resources for NH staff and community partners working with populations who experience vulnerabilities (PDF) - Northern Health
COVID-19 case and contact management by Northern Health’s Public Health (PH) team has changed as of April 15, 2022. COVID cases and contacts are no longer receiving calls from PH. This change has affected how the First Nations Case and Contact Management (CCM) Tool (FNT) is used in communities. Community RNs may continue to do CCM in their communities as per their leadership’s direction. There is no longer a requirement to submit any forms to NH PH. The FNT has been revised to indicate these changes. The tool as well as the COVID-19 case interview form will remain on this site for reference. If you have questions or would like additional information, please email andrea.dunbar@northernhealth.ca and kate.palfrey@northernhealth.ca for support.
- BCCDC clinical bulletins - BC Centre for Disease Control (BCCDC)