COVID-19 information

Visit the COVID-19 vaccine immunization clinics

What you need to know about COVID-19

Visit the COVID-19 testing and self-isolation page

Northern Health Virtual Primary and Community Care Clinic: 1-844-645-7811

To talk to a nurse, doctor, or nurse practitioner, call the Northern Health Virtual Primary and Community Care Clinic at 1-844-645-7811. All Northern BC residents can call this line for COVID-19 information, health advice, virtual or phone screenings and assessments, and primary and community care services.

Virtual Clinic hours:

  • 10 am to 10 pm daily (including weekends and statutory holidays)

Note: If you have any accessibility challenges, please inform the virtual clinic or call centre staff so appropriate supports and arrangements can be made.

Resources

Trusted info

Concerns regarding compliance with the Provincial Health Officer’s orders should be directed to:

BC Govt. (non-medical) COVID-19 Helpline: 1-888-COVID19 or 1-888-268-4319
Northern Health Public Health Protection central line: 250-565-7322

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Donation information

We are so grateful for the many offers we’ve received from individuals and organizations who want to donate protective equipment, financial support, food, and time to our health care workers and hospitals during the COVID-19 pandemic.

If you wish to donate any items, please see our Donate page for more information.

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First Nations partners

COVID-19 case and contact management by Northern Health’s Public Health (PH) team has changed as of April 15, 2022. COVID cases and contacts are no longer receiving calls from PH. This change has affected how the First Nations Case and Contact Management (CCM) Tool (FNT) is used in communities. Community RNs may continue to do CCM in their communities as per their leadership’s direction. There is no longer a requirement to submit any forms to NH PH. The FNT has been revised to indicate these changes. The tool as well as the COVID-19 case interview form will remain on this site for reference. If you have questions or would like additional information, please email andrea.dunbar@northernhealth.ca and kate.palfrey@northernhealth.ca for support.

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