How does Lifeline work?
Search
     
  Indigenous Health  
       
     
  Advance Care Planning  
       
     
  Community Care Licensing  
       
     
  Chronic Disease  
       
     
  End-of-Life Care / Hospice Palliative Care  
       
     
  Environmental Health  
       
     
  Health Alerts  
       
     
  Health Topics  
       
     
  Healthy Living & Communities  
       
     
  Home and Community Care  
       
     
  Hospital Services  
       
     
  Injury Prevention  
       
     
  Men's Health  
       
     
  Mental Health & Addictions  
       
     
  NH Connections (medical travel service)  
       
     
  Overdose Prevention  
       
     
  Pregnancy - Maternity - Babies  
       
     
  Primary Health Care  
       
     
  Public Health  
       
     
  Research  
       
     
  Seniors Health  
       
     
  Stigma  
       
 
 
     

How does Lifeline work?

  1. If you need help for any reason, press your small, waterproof Personal Help Button. You can wear this on a neck cord or wrist-band. This sends an emergency message through your telephone line. 
     
  2. A trained professional at our 24hour emergency response centre will receive your signal and will be connected to your home through the telephone line. 
     
  3. We have your medical history, address, physician’s name and list of responders (friends, family or neighbours prepared to come to your assistance). There is no need for lengthy explanations. All our equipment is “voice-capable” so even if you have collapsed on the floor you may be able to make contact with our monitoring staff. If you are unable to speak, the Emergency Response Centre staff will call one of your responders to come to your home. 
     
  4. In the event of an emergency, an ambulance, the police or the fire department will be dispatched - all within minutes of your signal for help.