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Media Bulletin

Public reminder about appropriate emergency department use

January 30, 2018

Northern Health is reminding the public about appropriate use of the emergency department at the University Hospital of Northern British Columbia. Due to seasonal conditions, the hospital is experiencing an increase in patients, and is asking the public for assistance by using health care resources appropriately.

Northern Health’s emergency rooms tend to patients who have experienced a sudden and/or unusual change in their health. This includes, but isn’t limited to, breathing difficulties, severe bleeding or pain, broken bones, chest pain, suspected overdoses, and eye injuries.

Patients who aren’t sure whether their condition would warrant an emergency room visit, or who need health advice can call HealthLink BC (8-1-1), or visit www.HealthLinkBC.ca for non-emergency health information from nurses, dietitians, and pharmacists 24 hours a day, seven days per week. If at any time you believe you require urgent medical attention, do not hesitate to go to the emergency department, or call 9-1-1 for transportation.

  • For non-urgent care, use community health services including your family practitioner or extended hours/walk-in clinics, where available.
  • If you are concerned about a possible poisoning or exposure to a toxic substance, call Poison Control at 1-800-567-8911.
  • If you have a cold, call HealthLinkBC at 8-1-1 for advice, or ask your pharmacist about over-the-counter medications to ease symptoms.
  • Remember, it’s not too late to get a flu shot; check immunizebc.ca for clinic dates.

Northern Health would like to thank the public for their cooperation.