It's a place where: 

• Patients have a personal family physician
• Care is holistic and patient-centred

• Care is accessible, continuous, coordinated and comprehensive, with patients having access to the broader inter-professional team

• The practice uses well supported information technology, including an electronic medical record

• Quality improvement and patient safety are key areas of focus

   

Benefits of the above:

• Better population health outcomes

• Lower hospitalization rates for conditions that are preventable or well managed in the primary care home.

• Lower costs, especially where frequent users of the system are concerned