Northern Health is committed to providing a fully accessible service.

All NH Connections buses are wheelchair accessible and are equipped with suitable tie-downs. The coach buses have four wheelchair spaces while the minibuses have two.

Northern Health is fully committed to providing an accessible service, but acknowledges that not all wheelchairs can be accommodated onboard the bus. Wheelchairs that are larger than 31” wide and 48” long can not be accommodated.

Patients who use wheelchairs are encouraged to take advantage of the policy on companions, which allows patients to have someone accompany them on their trip.

Washrooms

The coach buses each have a washroom at the back of the bus. NH Connections buses are the first in North America to have wheelchair accessible washrooms that meet the American Disability Association's standard for inter-city rail cars.